Information We Collect
K14x collects various types of information to provide the best experience. Below are the main categories:
Name, email, phone number, date of birth, and address provided during registration are used for identity verification and account management.
For transactions in Bangladeshi Taka (৳), use bKash, Rocket, or a bank account number. All payment details are stored encrypted.
IP address, browser type, operating system, and device identifiers are automatically collected to enhance security and service quality.
Behavioral data such as games played, session duration, and pages visited helps us improve our services.
Purpose of Data Use
K14x uses collected data for the following purposes:
- Account Creation & Management — ensuring secure login and transactions.
- Payment Processing — Smooth handling of BDT deposits and withdrawals.
- Customer Support — For problem resolution and communication.
- Promotions & Offers — Sending personalized bonuses and promotional info (only with consent).
- Fraud Prevention — Detecting unusual activity to protect platform security.
- Legal Compliance – We retain information as required to comply with applicable laws in Bangladesh.
We never sell your information or share it with third parties for unnecessary purposes.
Cookies & Tracking Technologies
The k14x website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help improve our services.
We use three types of cookies:
- Required Cookies: Essential for login sessions and security.
- Functionality Cookies: To remember your preferences and settings.
- Analytics Cookies: Understanding Usage Patterns to Improve Services.
You can control cookies via your browser settings, but disabling some cookies may prevent certain k14x features from working properly.
Data Storage, Security & Third Parties
Data Storage & Security
K14x stores your data using SSL encryption, firewalls, and secure servers. Passwords are hashed and never stored in readable form. Our tech team conducts regular security audits.
Your data is retained while your account is active and as required by law. Once your account is closed, personal information will be deleted within 90 days, except for some transaction records kept due to legal obligations.
Sharing Data with Third Parties
K14x may share data with third parties in the following limited circumstances:
- Payment Processor: To complete transactions with bKash, Rocket, and banking partners.
- Legal Authorities: In response to legal orders or regulatory requests in Bangladesh.
- Technology Partners: Trusted service providers managing the platform, committed to following our Privacy Policy.
We never sell or transfer your information to advertisers or irrelevant third parties.
User Rights & Data Control
At k14x, you have clear rights over your personal data:
You can log in to your account anytime to view saved information.
If any information is incorrect, please update it via account settings or contact customer support.
If you request account closure, data will be deleted except where legal obligations require retention.
To enforce these rights, we FAQ Section View details or contact the support team directly.
Policy Changes & Contact
Policy Updates
K14x may update this Privacy Policy as needed. For significant changes, a clear notice will be posted on the website and the update date will be changed at the top of the page. Continuing to use the platform after changes means you accept the new policy.
Privacy Contact
If you have any questions or concerns about this privacy policy, please contact us:
Email: [email protected]
Typically, you will receive a response within 48 hours.